FAQ | Iconic Instrumentation

When I trade in analytical equipment, what do I get from Iconic Instrumentation?

As part of the Iconic Instrumentation trade-in programme, you will receive: Installation Calibration/Validation Documentation and demonstration

What is Iconic Instrumentation’s minimum order amount?

Our minimum order amount is Rs. 1,000.

Are there any financing options available for purchasing refurbished equipment or spare parts from Iconic Instrumentation?

No, Iconic Instrumentation currently does not offer any financing options. All payments must be made in full and in advance.

Can Iconic Instrumentation assist with the disposal or purchase of old or unused analytical equipment?

Yes, Iconic Instrumentation can assist with the disposal or purchase of old or unused analytical equipment. Please call the contact number to discuss this further.

Does Iconic Instrumentation offer any discounts on bulk purchases?

Yes, at Iconic Instrumentation, we offer discounts on bulk purchases. Please complete the form or use the contact information to discuss this further.

Are the spare parts Iconic Instrumentation offers genuine?

Yes, at Iconic Instrumentation, we only offer genuine spare parts.

How can I contact Iconic Instrumentation?

For any queries, consultations, or issues, you can get in touch with us through e-mail, phone, or the inquiry form.

What payment modes does Iconic Instrumentation accept?

At Iconic Instrumentation, we accept the following modes of transaction: Online (NEFT, RTGS, IMPS, etc.) Cheque Cash

Does Iconic Instrumentation provide on-site installation and setup services for refurbished equipment?

Yes, Iconic Instrumentation provides on-site installation and setup services for refurbished equipment.

Does Iconic Instrumentation offer maintenance services throughout India?

Yes, Iconic Instrumentation offers maintenance services throughout India.

What kind of maintenance contracts does Iconic Instrumentation offer?

At Iconic Instrumentation, we offer the following maintenance contracts: Annual Maintenance Contract Total Care Plan Repair on a non-contract basis / On-Call Per Day Calibration Training Services (HPLC operation/column chemistry/method development)

Do you ship refurbished equipment or spare parts across India?

Yes, we ship refurbished equipment and spare parts across India.

Can I return my product?

No, Iconic Instrumentation does not accept returns for products. If you have any issues with your purchase, please contact us so that we can further assist you.

Does Iconic Instrumentation offer international shipping for refurbished equipment or spare parts?

No, Iconic Instrumentation does not offer international shipping for refurbished equipment or spare parts.

How long will Iconic Instrumentation take to ship my order?

Purchase orders with payment received will be shipped on the same working day as long as the part or equipment is available.